FAQ

Shipping Policy

Q:Where do you ship from?

A:We ship from china.

Q:How long will my order take?

A:Please allow 2-5 business days for us to process and ship your order. 

We only ship once a week.

Q:Where is my tracking number?

A:Once your order has been shipped, your tracking number will be sent directly in the email you used to purchase from our website. 

Q:Do you accept returns or exchanges?

A:Unfortunately, once an order has been placed, we are unable to offer refunds, returns, or exchanges. ALL sales are final.
crystal-wholesalerlu reserves the right to refuse any returns, refunds, or exchanges at any time.